Words can not express how Grateful and Appreciative I am for what Ross Goldberg did for me the other day.

In a nut shell, Ross stepped up and made Great on someone else’s lousy behavior.

To fill you in on a few minor details, Ross was the event organizer and a speaker at one of his events failed to deliver what was promised and in the end, treated me rudely and unprofessionally.

The saga went on longer than it should have because I was fool enough to try and handle it myself and give this person the benefit of the doubt and many chances to make good on his promises.

After pretty much insisting on some form of refund and no longer willing to wait, I received the following email:

You will have to approach Ross Goldberg for a refund, since you bought through him, and he processed the funds. This should conclude our business, and please do not email me again.

Not thinking for a moment that Ross was responsible for this man’s lousy behavior and my bad experience, I was really reluctant to contact him.

Persuaded by some of my support group and one of my mentors, I contacted Ross and explained the situation.

Within minutes, like 6 to be exact, Ross replied to my email.

The rest my friends is history!

So, in an effort to express my sincere THANKS to Ross, here is my very first “in person” video ever!

Totally impromptu, late at night, after a day out and about in the rain – it didn’t have to be done perfect it just had to be said:

ROSS GOLDBERG YOU ROCK!!

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Filed under: Inspirations & Motivations

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